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Refund policy

TERMS AND CONDITIONS 

PAYMENT INFORMATION

  • Webinar (Live, interactive, instructor led) training seminars must be prepaid a minimum of 7 business days in advance of training start date.
  • Dangerous Goods Training International accepts MasterCard, Visa,  American Express & Paypal  for online registrations.
  • Wire transfer information is available.  Information is available on our invoices

CANCELLATION, REFUND, AND TRANSFER POLICIES

Payment

  • Dangerous Goods Training International accepts Visa, MasterCard, American Express, Paypal and bank transfers
  • Payment can be made at the time of registration.
  • Classroom registration fees must be prepaid a minimum of 7 days prior to the course.
  • Online training courses must be paid before receiving a username and password to begin the program.

Webinar (Live, instructor Led Training)

  • Login commences approximately 30 minutes prior to scheduled course times.
  • A $75 cancellation fee is charged for cancellations and transfers within 7 days of the start date.
  • Students who fail to show up for the class or leave unexpectedly will forfeit funds paid or due.
  • Cancellations and transfers to another class may be made more than 7 days prior without penalty.
  • Substitutions may be made up to the first day of class without penalty. 
  • Cancellations must be rescheduled within the following 3 months of original class, or payment will be forfeited. 
  • Dangerous Goods Training International reserves the right to cancel programs two weeks prior to the start date. Should this occur, a full refund will be made, or funds may be transferred to another training program.

 

Self Paced Training

  • Prepayment is required although an option is available to request invoices
  • Certificates are emailed after the training session to students who have paid and receive a passing grade.

Self Paced Training Cancellations

  • Online courses are non-refundable.  We will allow to 2 extensions within a 90 Day period after inital enrolment for 30 days.

Webinar Training

  • Students are required to print their own student materials and provide any regulations that may be required. 
  • Certificates are emailed after the training session to students who have paid and receive a passing grade.

Webinar Training Cancellations

  • No refunds for cancellations, transfers, or no shows made within 5 days of the webinar.

DELIVERY OF PRODUCT:

Registrations for Self Paced Classes: When registering for online courses, you will receive an email from Dangerous Goods Training international advising how to access your course(s).

Registrations for Webinar: When registering for a webinar, you will receive a confirmation email (Normally within 1 hour - however this may take longer if registering on a weekend).

You will receive further reminder emails, 1 week, 1 day and 1 hour prior to the training.
 

PRIVACY POLICY - Dangerous Goods Training International does not share any information out side of our company. 

  • +1 3 6393 7889
  • info@dangerousgoodstrainingaustralia.com.au
  • Dangerous Goods Training International (also doing business as: Dangerous Goods Training USA and Dangerous Goods Training Australia)
  • 20 Main Street
  • Hadspen, 7290 Tasmania Australia

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@dangerousgoodstrainingaustralia.com.au.